Privacy Policy

At VH Deli, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide to us.

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Information We Collect:

• Personal Information: When you interact with our website, make a purchase, or sign up for our newsletter, we may collect personal information such as your name, email address, phone number, and address.

• If you make a purchase, we may collect payment information such as credit card details, which are securely processed through our payment gateway.

• Website Usage Data: We may collect data about your browsing activity on our website, including pages visited, time spent on each page, and referring website.

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How We Use Your Information:

• To Process Orders: We use the information you provide to process and fulfill your orders, including payment processing, order confirmation, and delivery.

• To Communicate with You: We may use your contact information to send you updates about your order, respond to your inquiries, and provide customer support.

• To Improve Our Services: We analyse website usage data to understand how visitors interact with our website and make improvements to enhance the user experience.

• Marketing Communications: With your consent, we may send you promotional emails about new products, special offers, and events.

 

Data Security:

We implement security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. Your sensitive information, such as payment details, is encrypted and transmitted securely.

 

Data Retention:

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with legal and regulatory requirements.

 

Your Rights:

You have the right to access, update, or delete your personal information. If you would like to exercise any of these rights or have any questions about our privacy practices, please contact us using the information provided below.

 

Updates to This Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically for any updates.

 

Contact Us: If you have any questions or concerns about our Privacy Policy or our handling of your personal information, please contact us at info@vhdeli.com.